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FAQ

Answers to the most common questions about the server.

Is Zonquer Online free to play?

Yes. Creating an account and playing is completely free. Donations are optional and help keep the server online.

How do I start playing?

Create an account on the Register page, download the client from the Download page and log in with the same username and password.

The game shows a Flash error, what can I do?

Adobe discontinued Flash Player. The Download page lists three solutions; one of them will fix the problem on most computers.

I forgot my password. How can I recover it?

Use the Forgot Password page with your username and the email linked to your account. You will receive a link that is valid for one hour.

How do I claim the CPs I donated?

Once your points are credited, talk to the Prize NPC located in the Market [185,170].

Is there an IP or client limit?

Check the Server Information page for the current rates and limits.

Will a staff member ever ask for my password?

Never. Staff will never ask for your password. Do not share it with anyone.

Where can I report a bug or a player?

Open a ticket on our Discord or use the Support page. Include screenshots whenever possible.

Still need help? Visit the Support page.